# AI knowledge base for membership organisations | ReadyIntelligence > Turn your association's documents, web pages and video into one private AI knowledge base: kept in sync, richly tagged and cited in every answer. Source: https://readyintelligence.com/platform/knowledge.html 1. [Home](https://readyintelligence.com/) 2. [Platform](https://readyintelligence.com/platform.html) 3. Knowledge & answers # Everything your association knows, in one place Connect your existing content and systems, and ReadyIntelligence builds one private, searchable knowledge base: kept in sync, richly tagged and cited in every answer. [Book a demo](https://readyintelligence.com/book-a-demo.html) [Explore the platform](https://readyintelligence.com/platform.html) - No re-platforming - No copy-and-paste - Cited answers - Resource library - Website pages - Documents & video - Uploaded files - Web crawler - Google Drive - Dropbox - SharePoint - Vimeo ConnectSyncUnderstandCite Knowledge sources **Resource library**1,240 documents*Synced* **Website pages**386 pages*Synced* **SharePoint**Policies and procedures*Synced* **Vimeo**92 recordings*Synced* Scheduled refresh **Website pages**Every 6 hours · last run just now*Refreshing* **3 pages changed** · reprocessed Renewals FAQ updatedFees 2027 added **383 unchanged** · skipped, nothing reprocessed Reading **Annual conference keynote**Video · 42 minutes Transcript, timestamped18 slides read6 chapters Summary: **Leading change in practice**, with case studies from three member firms. CPDLeadershipRenewals2026 What did the keynote say about leading change? Start small and show early wins: the speaker's three firms each began with one team before rolling out. **Annual conference keynote** · *00:14:32* CPD handbook · p.12Leadership guide At a glance ## From your content to answers people can trust 1. [**01It starts with what you know**Connect sources, no copy-and-paste](#knowledge-1) 2. [**02Always in sync**Refreshes on schedule, only what changed](#knowledge-2) 3. [**03Understood, not just stored**Video, slides and tables read properly](#knowledge-3) 4. [**04Grounded, cited answers**Every answer links to its source](#knowledge-4) 01 ## It starts with what you already know Connect your existing content and systems, and ReadyIntelligence indexes them into one private knowledge base. No re-platforming and no copy-and-paste: connect a source and it's in. Sources you can connect - Your resource library - Website pages - Document and video assets - Uploaded documents - Any website, via the crawler - Google Drive - Dropbox - SharePoint - Vimeo 02 ## Always in sync Each source refreshes on its own schedule, every few hours or every few days. It spots what's changed and only reprocesses what it needs to. - Scheduled automatic refresh, set per source - Change detection, so nothing is reprocessed unnecessarily - Reprocess, exclude or remove any document whenever you need 03 ## Understood, not just stored As it indexes, it reads and enriches your content, so when someone asks a question it finds the right passage, not just the right document. - AI-generated summaries, tags and metadata for every document - Reads text, tables, images and diagrams, at the depth each document needs - Indexes video and audio, with searchable transcripts and timestamped clips - [See how it reads video, slides and charts](https://readyintelligence.com/platform/knowledge/video-and-images.html) 04 ## Grounded, cited answers Every answer is built from your sources and shows where it came from, so members and staff can trust it and follow the link to read more. - Answers link back to the exact source, page or video moment - Tune how many sources each answer uses, and how close a match it needs - A metadata-only mode lets a public assistant point members to private content without revealing it - [See how every answer is checked](https://readyintelligence.com/platform/knowledge/how-answers-are-checked.html) Two products. One platform. ## One knowledge base powers both products The same knowledge base answers members and visitors through RI: Concierge, and your own team through RI: Insights. [For your teamRI: Insights Find answers across internal knowledge, ask questions of live member data and automate routine work. from **£15,000** a year See RI: Insights pricing →](https://readyintelligence.com/pricing.html#insights)[For members and visitorsRI: Concierge Cited answers on your website and member portal, personalised for signed-in members. from **£5,000** a year See RI: Concierge pricing →](https://readyintelligence.com/pricing.html#concierge) Keep exploring ## Explore more of the platform - [Assistant Cited answers for members, visitors and staff, on any website or portal. Learn more](https://readyintelligence.com/platform/assistant.html) - [Integrations Use your assistant from Claude and other AI apps, with a REST API and single sign-on. Learn more](https://readyintelligence.com/platform/integrations.html) - [Security SOC 2 Type II and ISO 27001 certified, GDPR-compliant and permission-aware by design. Learn more](https://readyintelligence.com/platform/security.html) [See pricing](https://readyintelligence.com/pricing.html) ## Related reading [Browse all resources](https://readyintelligence.com/resources/news.html) - [BlogMake your association's knowledge findable with AIMake knowledge findable →](https://readyintelligence.com/resource/make-your-association-s-knowledge-findable-with-ai.html) - [BlogMake the knowledge in your slides and recordings searchableUnlock your recordings →](https://readyintelligence.com/resource/make-the-knowledge-hiding-in-your-slides-and-recordings-searchable-with-ai.html) - [BlogHow to build an AI assistant in half a dayBuild one in half a day →](https://readyintelligence.com/resource/how-to-build-an-ai-assistant-in-half-a-day-without-a-developer.html) ## Common questions What systems can ReadyIntelligence connect to? ReadyIntelligence works with a wide range of content and data: documents, PDFs, presentations, spreadsheets, website pages, cloud storage, knowledge base articles and video, plus live data from connected systems such as your CRM, finance platform and analytics tools. Web crawls can be scheduled to keep content current automatically, and integrations are added without any migration of your existing data. Can we push content into the knowledge base from our own systems? Yes. Content can be sent into the knowledge base through an API, so a partner, app or in-house system can keep it up to date automatically. That sits alongside connected sources, scheduled web crawls and MCP connections, so you can use whichever route suits where the content lives. Can we switch a source off? Yes. You decide which sources each assistant uses and can change that at any time. Where do the answers come from? Only from the content and data sources you connect, such as your website, documents, webinars and CRM. Every answer shows its source. What happens when the answer isn't in our content? The assistant says so rather than guessing, and the gap shows up in your insight reports so you can fill it. Is our content sent to third-party services to be indexed? No. ReadyIntelligence runs its own search infrastructure, so your documents are indexed and stored on infrastructure we control rather than being sent to a third-party embedding service. [See all FAQs](https://readyintelligence.com/resources/faqs.html)