ReadyIntelligence comes as two products for membership organisations, and you can use either one or both together. Every package includes an annual allowance of AI usage, and you can track usage against it at any time, with alerts and hard limits so spend never runs past your budget.
What are the two products?
- RI: Insights is for your team. It helps staff find answers across your internal knowledge, understand member data and automate routine work.
- RI: Concierge is for your members and website visitors. It answers questions from your resources, articles and events, personalises answers for signed-in members, works in multiple languages and can be embedded on any of your sites.
How much does RI: Insights cost?
- Core, from £15,000 a year. Connects to the tools your team already uses, such as SharePoint, Google Drive and Dropbox, so staff can search across your internal knowledge. Scheduled agents are included.
- Premium, from £25,000 a year. For organisations that want custom workflows, dedicated models and tailored configuration.
How much does RI: Concierge cost?
RI: Concierge is priced by the size of your organisation, so you only pay for what fits. For organisations with £1m to £2m turnover:
- Core, from £5,000 a year. An AI assistant for members and the public, with cited answers from your own content.
- Premium, from £17,500 a year. Everything in Core, plus custom multi-step journeys, integrations with your CRM, helpdesk and payment systems, and quarterly optimisation support from our team.
If your turnover is outside this band, ask us for a quote.
What does every package include?
- An annual allowance of usage credits, sized so most organisations never need more.
- Flexible add-ons, so you can top up credits or storage as you grow.
- Cited answers from your own content, with permission-aware access.
- Usage, cost and feedback reporting.
- Security and governance: SOC 2 Type II and ISO 27001 certified, and your data is never used to train AI models.
How is AI usage controlled?
Usage and cost are tracked per activity, assistant and agent against your allowance. You get warning alerts as you approach it. You can then top up with additional annual credit bundles, from 250,000 to 50,000,000 credits, or rely on hard limits that pause activity until the next period, so there are no surprise bills. See usage and cost controls.
Can we use our own AI provider?
Yes. You can use the platform's managed models, or bring your own API keys from providers such as OpenAI and Anthropic, which is useful if you already have an enterprise AI agreement or want direct visibility of model costs.
How long are contracts, and are there other fees?
Contracts are available on 1, 3 and 5-year terms, with better value on longer terms. One-off setup and training fees apply. All prices are indicative and subject to confirmation.
Is there a free trial?
Yes. You can try ReadyIntelligence free for 60 days and see it working on your own content before you commit.
How do we get a price?
Tell us about your organisation and we will put together a clear, no-obligation quote. Book a demo or see the pricing page.
How does this compare with other AI assistants?
ReadyIntelligence publishes its prices; many alternatives don't publish prices at all.
Recap
- RI: Insights for your team, from £15,000 a year.
- RI: Concierge for members and visitors, from £5,000 a year, priced by organisation size.
- Every package includes a usage credit allowance, with alerts and hard limits.
- 1, 3 and 5-year terms; one-off setup and training fees apply.