The theme of this free day for membership professionals is "The Connected Membership Organisation: Integrating Technology, Data & Member Experience”.

Membership organisations rely on technology more than ever before, yet many are still held back by disconnected systems, duplicated processes and fragmented data. CRM, websites, learning platforms, events, finance, marketing automation and community platforms all play an important role, but when they don’t work together, neither do your teams or your member journeys.

ReadyIntelligence and Pixl8 CEO Alex Skinner will be giving a talk on AI As A Colleague – Connecting Your Organisation 24/7.

Imagine having an AI agent that behaves like a colleague on your Teams channel – watching for membership issues and opportunities, assigning specialist agents when a question needs different expertise, and keeping you updated on progress 24/7.

Alex will share how associations can use AI as an extension of their team – from automating recurring tasks  such as board reports, analysing engagement, tracking renewals and logging opportunities. Discover how your organisation can use AI as a colleague who is there for you day and night.

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